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Have a question about our products, an order, or just want to say hello? Our team is here to help.

· Made in France · Sydney Based · Australia-Wide Delivery · Premium Skincare · Science-Backed · Made in France · Sydney Based · Australia-Wide Delivery · Premium Skincare · Science-Backed
Contact Details

First One Australia

📍
Address
Factory 19, 86-90 Pipe Rd,
Laverton North VIC 3026
Australia
📞
Phone
Toll-Free: 1800 212 779
Tel: +61 2 9723 8820
Fax: +61 2 9727 2533
✉️
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Business Hours
Monday – Friday: 9:00am – 5:00pm AEST
Saturday – Sunday: Closed
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Available online at loverse.com.au with Australia-wide delivery.

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Find Us

Our Location

📍
Address
Factory 19, 86-90 Pipe Rd,
Laverton North VIC 3026
📞
Phone
1800 212 779 (Toll-Free)
+61 2 9723 8820
🕐
Hours
Mon–Fri: 9am–5pm AEST
Sat–Sun: Closed
Quick Answers

Common Questions

Can’t find what you’re looking for? Send us a message using the form above and we’ll get back to you within 1–2 business days.

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Where do you ship?

We ship Australia-wide via loverse.com.au. Customers in the USA can purchase via Amazon USA.

How long does delivery take?

Standard Australian delivery is typically 3–7 business days. Express options may be available at checkout.

Do you offer wholesale?

Yes — contact us directly or visit firstoneaustralia.com.au for wholesale and bulk enquiries.

What is your returns policy?

Please contact us within 14 days of receiving your order if you have any concerns. We’re happy to help.